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Adventure in the Sacred Valley

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Complaints Book

Under Peru's Consumer Protection and Defence Code (Law 29571), this virtual Complaints Book is available to you. When you submit the form you will receive a copy by email.

Provider:Irbin Sota Delgado · RUC 10450457286
Calle Ventinerio S/N, Ollantaytambo, Urubamba, Cusco, Perú

Date: 2026-09-17

1. Consumer details
2. Service booked
3. Details of the complaint and what you are asking for
Type

Filing this form does not prevent you from using other dispute resolution channels, nor is it a prerequisite for filing a claim with INDECOPI.

Protégeme campaign, Responsible Tourism, to prevent the sexual exploitation of children and adolescents

In this travel agency

We do not promote or permit the sexual exploitation of girls, boys and adolescents

nor any other crime we become aware of in the course of our activity, in accordance with Peruvian Law No. 29408.

If you know of a case, report it. You can remain anonymous:Line 1818 (free, 24 h, Peru)Línea 100 (free, 24 h, Peru)

Read our child protection commitment